Conflict Resolution
Enhance the value of your graduate program with this conflict resolution post-baccalaureate certificate.
Conflict touches every aspect of modern life – our families, schools, workplaces, and communities. On a global scale, issues such as climate change require nations and organizations to work together toward shared solutions.
While many of us instinctively avoid conflict, it rarely resolves on its own. The encouraging truth is that conflict is not inherently negative. When managed effectively, it can fuel innovation, strengthen relationships, and promote growth across individuals, organizations, and society.
Because conflict is universal, the ability to navigate it has become an essential skill. PennWest’s conflict resolution post-baccalaureate certificate provides a valuable, integrative credential that complements any graduate degree.
This certificate may be especially appealing to students in business administration, communication, counseling, criminal justice, education, legal studies, nursing, and social work.
This program is for you if...
- You want to explore the field of conflict resolution without delaying your graduate studies.
- You seek a meaningful credential that fits seamlessly within your current degree program.
- You want to refine your communication skills and learn to transform disagreements into opportunities for growth and mutual understanding.
- You aspire to respond to conflict with collaboration rather than competing, accommodating, avoiding, or compromising.
- You aim to strengthen your problem-solving abilities and become more confident in generating creative, effective solutions.
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Global Online
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9 Credits for Certificate
What You'll Study
Conflict resolution is far more than following steps or formulas. In this certificate
program, you will build a strong foundation in conflict resolution theory, research,
and skills-based practice. You will learn to pair leading scholarship with practical
tools and processes – ensuring your work is grounded in evidence-based, real-world
application.
Your curriculum includes one required course and two electives selected in consultation
with your advisor, based on your academic goals and interests. Elective options span
topics such as international conflict resolution, identity-based conflicts, nonviolence,
family mediation, applied mediation and negotiation, and restorative or victim–offender
dialogue. You may also explore how social media influences conflict dynamics in the
global workplace.
Degrees, Certificates
Meet Our Faculty
Our faculty are not just instructors; they are mentors, researchers, and industry professionals committed to providing an education grounded in real-world experiences and academic excellence. From engaging classroom discussions to hands-on experiential learning, our educators are here to support and inspire you every step of the way.
Concentrations
There are no concentrations for this program.
What You'll Become
Professionals who can prevent, navigate, and de-escalate conflict are valuable in every industry. With a strong foundation in conflict resolution, you will be better prepared to assess challenging situations, identify appropriate tools or strategies, and respond thoughtfully and effectively. As your career evolves, you may choose to deepen your expertise through advanced training or professional opportunities in alternative dispute resolution.
Career Paths
- Mediator
- Arbitrator
- Ombudsperson
- Human Resources
- Human Services
- Advocacy
- Labor Unions
- Government Official
A Greater Degree of Difference
Since 2013, Anthony Mitchell Jr. of Pittsburgh has worked in education as a registered behavioral support specialist, spending his days in classrooms, hallways and counseling sessions, helping students navigate behavioral and emotional challenges that often mask deeper struggles.
How We'll Help You Succeed.
At Pennsylvania Western University (PennWest), we prioritize your success and well-being from the moment you join our community. Our comprehensive student support system is designed to meet you where you are, offering personalized guidance, academic assistance, and emotional support to ensure you can fully focus on your studies and personal growth. Whether you're a first-generation college student, returning for further education, or navigating career changes, our dedicated faculty and staff provide the encouragement and resources you need to overcome challenges and thrive. With a wide range of services from tutoring and career counseling to mental health resources, PennWest stands by your side, empowering you to achieve your academic goals and prepare for a successful future. Join us at PennWest, where you're not just a student; you're part of a supportive family committed to helping you find your place in the world.
100% Online
As a fully online program, PennWest’s conflict resolution graduate certificate is flexible and accessible.
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Affordable Programs
Tuition & FeesDiscover quality education that fits your budget with our affordable programs at PennWest.
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Success Coaching
Success at PennWestAchieve your academic goals with personalized guidance from our dedicated student success coaches.
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Post-Graduation Support
Life After PennWestWe're here for you even after graduation, providing support and resources to help you succeed in your career.